At Urbanise Technology, we aim to provide a seamless and secure payment experience for our customers. Please review thefollowing payment information to understand the options available to you:
Payment Methods
We accept a variety of payment methods to accommodate your preferences:
Credit and Debit Cards: Visa and MasterCard
Online Payment Gateways: PayFast
Bank Transfers: Direct bank transfers for customers who prefer this method (details provided at checkout)
Payment Security
Encryption: We use industry-standard encryption technologies to ensure the security of your payment information.
SSL Certificate: Our website is secured with an SSL certificate, providing a secure connection for all transactions.
Fraud Protection: We have robust fraud detection and prevention measures in place to protect our customers.
Payment Process
Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with your order details.
Payment Verification: In some cases, we may require additional verification to process your payment. You will be notified via email if this is necessary.
Currency
All prices listed on our website are in South African Rand (ZAR). If you are purchasing from outside South Africa, your bank or payment provider may apply a currency conversion fee.
Billing Information
Accuracy: Please ensure that all billing information provided is accurate and up to date. Incorrect information may result in delays in processing your order.
Billing Address: The billing address must match the address on file with your payment provider.
Refunds
Refunds for returned items will be processed to the original method of payment and the original account holder. Please refer to our Refunds and Returns Policy for more details.
Customer Support
For any payment-related inquiries or issues, please contact our customer support team at sales@urbanise.tech or on 087 945 4228.
Thank you for choosing Urbanise Technology. We strive to provide a secure and convenient shopping experience for all our customers.