Welcome to Urbanise Technology! We’re excited to bring our top-notch products right to your doorstep. Please review our delivery policy to ensure a seamless shopping experience.
Delivery Options and Timeframes
Standard Delivery Timeframe: 5-7 business daysCost: Free for orders over R1000, otherwise R50
Express Delivery Timeframe: 2-3 business daysCost: R100
Same-Day Delivery Timeframe: Available for orders placed before 10 AM (only within Johannesburg)Cost: R150
Order Processing
Orders placed before 2 PM will be processed the same day.
Orders placed after 2 PM or on weekends/holidays will be processed the next business day.
Tracking Your Order
You will receive a tracking number via email once your order is dispatched.
Use the tracking number to check the status of your delivery on our courier’s website.
Delivery Areas
We deliver across South Africa. For remote areas, additional delivery time may be required.
Failed Delivery Attempts
If a delivery attempt fails, our courier will leave a notice and reattempt delivery the next business day.
After two failed attempts, your package will be returned to us, and a re-delivery fee will apply.
Changes to Delivery Address
If you need to change your delivery address, please contact our customer service team within 4 business hours of placing your order.
Customer Support
For any delivery-related inquiries, please reach out to our customer service team at sales@urbanise.tech or call us on 087 945 4228
Thank you for choosing Urbanise Technology. We hope you enjoy your purchase!